Grievance Officer
Last updated · 12 November 2026
01Contact details
In accordance with the Digital Personal Data Protection Act, 2023, the Grievance Officer for WIPB Research and Technologies Private Limited (IP Bank), the provider of ARTHAKRAM, is:
- Name
- Ashok Doppalapudi
- [email protected]
- Address
- 1st Floor, H.No. 8-3-224/11/A/4, G-9, Ameerpet, Sanjeev Reddy Nagar, Madhura Nagar, Hyderabad, Telangana — 500038
02What you can raise here
You may contact the Grievance Officer about the processing of your personal data, to exercise your Data Principal rights (access, correction, erasure, nomination), or to escalate a concern that was not resolved through your account. To help us act quickly, please include the email address on your account and any relevant invoice or draft reference.
03Response timeline
We acknowledge every grievance on receipt and aim to resolve it within 30 days, in line with the Digital Personal Data Protection Act, 2023. If a matter needs longer — for example, because it requires investigation — we will tell you and keep you informed of progress.
04Escalation to the Data Protection Board
If your grievance is not resolved, you may escalate to the Data Protection Board of India as provided under the DPDP Act, 2023.
05Related policies
See the Privacy Policy for the data we process and your rights, and the Terms of Service for the terms of use.